THE ORDERING PROCESS

  1. Consultation/Online quote

During this time we will discuss design, ideas, flavours, delivery (if required) and budget. Tasting cupcakes are able to be ordered if required.

Please note the consultations are by appointment only.

  1. 50% Deposit is required to book in your cake

Deposit can be be made via bank transfer or cash. Your cake is not guaranteed a spot unless this deposit is paid.

  1. Customers may call to make minor changes for up to two weeks before the cakes promised date

Please note that there may be extra charges if the cake requires more work than what was discussed during the initial consultation.

  1. If the cake is being delivered full payment is due one week before the event.
  2. The big day!

If delivery has been arranged the cake will be delivered within the specified time bracket otherwise the cake will be picked up by the customer at an organised time. It is the customers responsibility to get the cake to the venue safely.

Flavours

Bittersweet cakes has a fantastic range of flavours available for you to choose from made from quality ingredients. They will taste just as good as your cake looks!

  • Chocolate mud – for all chocolate lovers, not too rich or dense
  • White chocolate mud – for all white chocolate lovers, not dense
  • Marble mud – white chocolate mud with a swirl of chocolate mud
  • Jaffa mud – chocolate mud with orange flavour
  • Cherry ripe mud – chocolate mud with maraschino flavour and desiccated coconut
  • Chocolate mint mud – chocolate mud with peppermint flavour
  • Chocolate berry mud – chocolate mud with strawberry and raspberry flavour
  • Caramel mud – white chocolate mud with caramel flavour
  • Mars mud – caramel mud with a swirl of chocolate mud
  • Coffee mud – white chocolate mud with coffee flavour
  • Mocha mud – coffee mud with a swirl of chocolate mud
  • Orange mud – white chocolate mud with orange flavour
  • Orange and poppyseed mud – orange mud with poppyseeds
  • Strawberry – white chocolate mud with strawberry flavour
  • Raspberry – white chocolate mud with raspberry flavour
  • White and strawberry swirl – white chocolate mud with a swirl of strawberry mud
  • White and raspberry swirl – white chocolate mud with a swirl of raspberry mud
  • White and coconut mud – white chocolate mud with coconut
  • Green Tea – white chocolate mud with green tea flavour
  • Red velvet – non traditional with a raspberry twist, our favourite
  • Fruit cake – traditional fruit cake, additional charges apply

 

For 3D carved cakes you may choose from:

  • Chocolate mud – for all chocolate lovers, not too rich or dense
  • Jaffa mud – chocolate mud with orange flavour
  • Cherry ripe mud – chocolate mud with maraschino flavour and desiccated coconut
  • Chocolate mint mud – chocolate mud with peppermint flavour
  • Chocolate berry mud – chocolate mud with strawberry and raspberry flavour

 

All cakes are ganached in white chocolate ganache or chocolate ganache to compliment the flavour you have chosen for your cake.

If it is a naked cake buttercream will be used.

 

Pricing

Every cake is unique therefore a lot of factors come into play when it comes to pricing. The price depends largely on the amount of detail that goes into the cake. A custom cake can take hours and even days to bring to life. What we evaluate when it comes to pricing includes:

  • The amount of people the cake is to serve
  • The time spent designing the cake and researching
  • Preparing cake mixes and tins for baking
  • Ingredients and packaging
  • Carving and ganaching the cake to give it that perfect sharp edge look
  • Colouring icing
  • Time spent decorating the cake to the customers specifications

If you have a budget that you would like to stick to please mention this to us so we can guide you to find something that will suit.

Please note that our cakes generally start from $160.

Cupcakes

Cupcakes are a great option for a party to compliment your cake, for your corporate event or even to show a friend you’re thinking of them.

There are two sizes available, mini cupcakes and regular sized cupcakes.

Cupcakes can be decorated in either rolled fondant or buttercream. Cream cheese frosting is only available for red velvet cupcakes.

For regular cupcakes there is a minimum order of 12 and for mini cupcakes there is a minimum order of 24.

Cookies

All cookies are shortbread based, these can be decorated with rolled fondant icing or left plain. Pricing largely depends on decoration.

Cookies can be bagged and tied with ribbon, ready to give your guests as favors – extra charges apply.

Minimum order of 12.

DELIVERY AND STORAGE

Delivery prices depend on the distance from Bittersweet Cakes location in Somerton to the delivery address. Delivery must be organized at the time of ordering the cake or up to two weeks before the events date.

Please note that delivery is double on Sundays and we do not deliver on public holidays/public holiday weekends. Delivery prices start from $20.

The cakes remaining balance must be paid off in full one week prior to the event if the cake is being delivered.

All cakes are given to customers in boxes upon pickup. When transporting your cake leave it in its box and put it on a flat surface in the car such as the boot or the floor of the front seat.

DO NOT PUT YOUR CAKE ON A SEAT. We strongly discourage this as the cake could slide off and be damaged upon breaking and turning corners.

Cakes are very delicate and any breakages caused by the customer are not the responsibility of Bittersweet Cakes. If repairs need to be done, this may be subject to additional costs.

We do encourage you to get Bittersweet Cakes to deliver your cake for you so it arrives at your venue safely and it’s another thing you won’t have to worry about on the busy day!